Shipping Policy

Order Processing Time

All orders are processed and dispatched within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

International Delivery Times

Once your order has been dispatched, international delivery typically takes 7–12 business days, depending on your location and local customs processing.

Please note that delivery times are estimates and are not guaranteed. Factors such as customs clearance, local carrier handling, weather conditions, or public holidays in the destination country may occasionally extend delivery windows beyond the estimated timeframe.

Customs, Duties & Taxes

International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before ordering.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package's journey to your door.

Shipping Rates

Shipping costs are calculated at checkout based on your destination and order size. [Add specific rates here, or note if you offer free international shipping over a certain amount.]

Shipping Destinations

We currently ship to the following countries/regions: [list countries/regions, or note "worldwide"].

Delayed or Missing Orders

If your order hasn't arrived within the estimated delivery window, please contact our support team at [insert support email] and we'll be happy to look into it for you.

Incorrect Shipping Information

Please double-check your shipping address at checkout, including country and postal code. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us as soon as possible so we can attempt to correct it before dispatch.